Terms of Use
Please read these terms carefully before using our website or services.
Last updated:
Acceptance of Terms
By accessing and using the Zoerrluminousex website (zoerrluminousex.world) and our floristry services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.
Consumer Guarantees Act
If you are a consumer (buying for personal or household use), nothing in these terms excludes or limits your rights under the Consumer Guarantees Act 1993 (CGA). The CGA gives you statutory guarantees (for example, that goods are of acceptable quality and fit for purpose) and remedies such as refund, replacement, or repair. These terms apply in addition to your CGA rights. Where you acquire our services for business purposes, the CGA may not apply or different terms may be agreed in writing as permitted by law.
Our Services
Zoerrluminousex provides artisan floristry services including:
- Custom bouquet arrangements and floral designs
- Seasonal flower arrangements using New Zealand grown blooms
- Wedding and event floristry
- Corporate floral services
- Flower delivery within Auckland
Orders and Payment
When placing an order with zoerrluminousex:
- All prices are displayed in New Zealand Dollars (NZD) and include GST
- Payment is required at the time of order
- We accept major credit cards and bank transfers
- Orders are subject to availability of seasonal flowers
- Custom orders may require additional lead time
Delivery
Our delivery terms include:
- Delivery is available within the Auckland region
- Same-day delivery is available for orders placed before noon
- Delivery times are estimates and may vary due to conditions
- A safe delivery location will be used if the recipient is unavailable
- Delivery fees vary based on location
Product Variations
As natural products, flowers may vary from images shown on our website. Due to seasonal availability, we may substitute flowers of equal or greater value while maintaining the overall style and colour palette of your order.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Zoerrluminousex and is protected by New Zealand copyright laws. You may not reproduce, distribute, or use any content without our written permission.
Limitation of Liability
To the extent permitted by New Zealand law (including the Consumer Guarantees Act 1993, which cannot be excluded for consumer transactions), Zoerrluminousex shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Where the law allows, our total liability shall not exceed the amount paid for the specific order in question.
Website Use
When using our website, you agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Interfere with the proper functioning of the website
- Collect personal information of other users
- Use automated systems to access the website without permission
Governing Law
These terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Continued use of our website constitutes acceptance of any changes.
Contact
For questions about these terms, please contact us:
Zoerrluminousex
65 Mackelvie Street, Ponsonby, Auckland 1021, New Zealand
Email: serviceteam@zoerrluminousex.world
Phone: +64 9 218 9846